Using Dropbox to Work Remote

Posted by Kayla Knight on Mar 31, 2020 4:50:04 PM

Using Dropbox to Work Remote

With the COVID-19 pandemic escalating, many businesses are shutting their physical doors and having workers setup shop at home.  
 
Learn how to setup your team and employees for success by utilizing tools and software to allow employees to work from home successfully and collaborate together. 
 
In this blog post, we will be discussing how Dropbox will setup your team up for success while working remote during COVID-19. 
 

What is Dropbox

Dropbox is a file sync and share tool that is useful for collaborating with team members and accessing files from just about anywhere.
 
Some of the biggest benefits of Dropbox include:
  • Stay focused and organized with synced content with your teammates 
  • Live collaboration tools such as Paper.
  • Access of company files from anywhere.
  • All of your content together in one place where everyone can view and work on it collaboratively. 
  • Smart content suggestion- allowing you to view the files you need quicker based on dropbox activity
  • Contextual meetings - calendar planning to integrate content for upcoming meetings
  • Shared and stared folders to allow you to access what is important to you most
 
 
If you are ready to get your business setup to work remote and utilize the tools that Dropbox has to offer, contact us below! 
 
 
For more information protecting your business from malicious behavior or getting the proper backups in place, please contact us at (719) 359-5995 or send us a message from the link below! 

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Topics: Managed Services

How Hackers are Using the Coronavirus to Steel Your Data

Posted by Kayla Knight on Mar 17, 2020 5:03:17 PM
As if the coronavirus pandemic was not bad enough, hackers are now using the outbreak to hit your business with ransomware. 
 
As the pandemic is becoming a bigger issue across the globe, hackers are creating malicious links embedded with ransomware to lock and encrypt your data and business. 
 
Here are a few ways you can ensure your business is protected against these malicious attacks:
 

1. User training

User training is crucial in protecting your business against malicious links and behaviors.  Training your users on how to identify when a link may be malicious and ensure that it is coming from a reliable source.  
 
 

2. Pay attention to spam and attachment emails

Educate your users to avoid clicking links, pdfs, and zip files from unknown sources. Ensure the emails are coming from a reliable source and confirming with the source, if there is any suspicion. 
 

3. Proper business continuity plan

Accidents happen and disaster can strike at any time, without warning.  Prepare your business for success with the proper backups and business continuity plan to get your business back up and running in minutes. 
 
 
 
For more information protecting your business from malicious behavior or getting the proper backups in place, please contact us at (719) 359-5995 or send us a message from the link below! 

Contact us!

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Topics: Ransomware, Working remote, Managed Security

How to Prepare and Prevent Against Ransomware

Posted by Kayla Knight on Mar 4, 2020 9:09:46 AM
Ransomware is becoming more common among all types and sizes of businesses.   The intelligence behind ransomware is not only increasing but also becoming more malicious as time goes on.  
 
The best way to avoid ransomware is to have a prevention plan in place and also a plan in place to restore data in the event of attack.  
 
Here are a few ways you can ensure your business is headed in the right direction toward ransomware prevention:
 

1. Have multiple layers of protection

the best way to protect against a ransomware attack is to have multiple layers or protection.  This can include but not limited to, end-point protection, user training to identify suspicious and malicious behavior, and the proper business continuity plan. 
 

2. Security awareness training

cybercriminals are constantly trying to find holes and weaknesses within cybersecurity software.  Even the most up to date software will not provide all the protection that your business needs to prevent attacks.  The best way to prevent attacks is having the knowledge to identify the suspicious and malicious type behavior.  Educating yourself and your users is extremely important in prevent attacks. 
 

3. Prepare, test, and re-evaluate

Because cybercriminals are constantly looking for weaknesses in software, systems, and even mainstream media to exploit for their next potential victim, it is important to constantly re-evaluate your plan for prevention and implementation against ransomware 
 
 
 
For more information on how to get SaaS backups setup for you data and business, contact us at (719) 359-5995 or send us a message from the link below! 

Contact us!

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Topics: Ransomware, Managed Security

Why You Should Backup Your SaaS Data

Posted by Kayla Knight on Feb 25, 2020 4:08:50 PM

Why SaaS is Not Backup

SaaS stands for Software as a Service, and one of its biggest benefits is the ability to use software without the purchase or installation of physical hardware.  While SaaS allows all of your data to be stored in the cloud, most softwares do not have backup solutions in place for the data.

Unless you are okay with losing all the valuable data, it is important to have a backup solution in place for your SaaS data.

Here are 4 reasons that you should consider a backup solution for your SaaS data:

 

1. How is Data Being Protected

While the cloud is generally safe, data loss happens everyday. So when data loss occurs who is to blame?

The single leading (and unpreventable) cause of data loss in the cloud is end user error. Instead, protect your business with backups to avoid data loss and downtime. 
 

2. How is Data Recovered

If data is lost due to human error, malicious attacks, or other reasons, there are some options to restore said data, but can also cost thousands of dollars.  Having a backup solution in place can prevent the headache associated with trying to recovery lost or deleted data.
 

3. Recovery limitations

Recovering data through the native apps is limiting – not only in how far back you can restore data from, but in what you have control over.  It may also be a very tedious process with a lot of manual workloads.
 

4. Recovery Time

The time it takes to recover data from the cloud varies app to app.  For Google Apps, O365 and Salesforce, it can take anywhere from minutes to weeks to longer (if at all).
 
 
 
For more information on how to get SaaS backups setup for you data and business, contact us at (719) 359-5995 or send us a message from the link below! 

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Topics: Managed Services, Business Continuity, Managed Security, Digital Transformation

The Value of SaaS Backups

Posted by Kayla Knight on Feb 18, 2020 3:51:34 PM

The Value of SaaS Backups

SaaS stands for Software as a Service, and one of its biggest benefits is the ability to use software without the purchase or installation of physical hardware.  Instead, the service is hosted through the cloud.

Many businesses believe because their data is hosted on the cloud, they do not need to backup that particular data.  However, this could not be farther from the truth.  Not backing up your data, from physical hardware or cloud databases could lead to data loss and downtime. 

Ensure your business against data loss across G Suite and Office 365, including Gmail, Google Drive, Shared Drives, Exchange Online, OneDrive, and SharePoint

Here are a list of the 5 different benefits of SaaS backups:

 

1. Gain Peace of Mind

Avoid losing data to inefficient native recovery features and protect your business no matter what.
 

2. Ensure Transferability

Easily move emails, files or sites from one user to another when employees leave your company.
 

3. Resolve Cloud Concerns

Restore critical emails or files lost due to user error, malicious activity, or SaaS application outages.

4. Recover From Ransomware

Quickly restore your user data to a moment before an attack occurred.
 

5. Cut Costs

Eliminate unnecessary license fees.
 

 

If you would like to learn more on how to get started and proactively managing your business and its technology today, you can reach out at the link below! 

Contact us!

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Topics: Managed Services, Business Continuity, Managed Security

The Value of RMM

Posted by Kayla Knight on Feb 11, 2020 4:50:25 PM

4 Ways Remote Monitoring and Management Ensures your Technology Assets are Protected

RMM stands for remote monitoring and management.  This allows your IT provider to deliver better and quicker service, while greatly reducing any potential for downtime or disruptions to your operations. 

 

Here are the top 4 ways that RMM ensures your technology assets are protected:

 

1. Proactive Support

With the right RMM,  you can address potential issues before they become a problem and have the ability to monitor your businesses’ devices, applications, and systems continuously.

RMM tools can resolve many common issues proactively before they actually affect your network.  This promotes for a more secure environment, and allows for automated software patching of devices and applications.

RMM allows for proactive solutions in your business and the ability to do real-time monitoring.  Allowing all of you technology assets (devices, networks) to run smoothly 24/7/365. 

 

2. Rapid Response 

It is important when a particular issue or scenario arises that your MSP provider is available to put out the fire.  With the right RMM tool, your focus can stay on what is important to your business while you provider gives it the focused attention necessary to minimize any disruption.

RMM that enables remote support any device, from any location, within moments is extremely important if you want to have peace of mind around the technology in your organization. Look into providers that don’t need to be onsite to fix issues or errors.

RMM gives the ability to run scripts and execute tasks, even after business hours if necessary to avoid disruption. Along  with automated remediation capabilities,  and the ability to program a system to automatically fix commonly encountered issues with zero interruption to anyone in your business.

 

3. Actionable Insight

RMM tools allow for actionable insights into your business. Technology isn’t only an asset, it’s a major investment for your organization. RMM tools arm your business with the insights you need on how these assets are performing and empowering you to make fact-based decisions to optimize your technology investments. 

The right RMM tool allows for visibility of your IT assets, and can capture everything from hardware to software to license information while tracking daily system changes.  A detailed report can then be generated to help identify what devices are having the most issues or aren’t up to date with security patches or are coming out of warranty. The goal is to give you the information you need to make informed business decisions supported by data. 

 

4. World Class Security 

It’s more important than ever to protect your IT infrastructure and the devices you use to run your business.  RMM has built-in comprehensive security measures at every point. 

RMM also has security controls and privacy mode that can be enabled to prevent unauthorized access to devices.  You can even install privacy mode, where the user must grant permission before their device is accessed by a technician for remote support. 

 

 

If you would like to learn more on how to get started and proactively managing your business and its technology today, you can reach out at the link below! 

Contact us!

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Topics: Managed Services, Managed Security

6 Steps to Recover from a Disaster

Posted by Kayla Knight on Feb 4, 2020 2:44:36 PM

When Disaster Strikes

When disaster strikes on your business, whether it be from natural disaster or cyber crime, it can be extremely stressful and confusing on the next steps to take.  In this blog post we will discuss the 6 steps for recovery in the event of a disaster. 

Steps to Take After Disaster Strikes

Disaster can strike at anytime, and if you do not have a disaster and recovery plan in place, the after math can be detrimental to your business.  To learn more about creating the right disaster recovery plan for your business checkout our free on-demand webinar where we discuss with Datto, the industry leader in Business Continuity the importance of a disaster recovery plan and how to implement one for your business. 

Disasters can strike in many different forms ranging from natural disaster to cyber attacks, such as ransomeware.  However, when you have a solid foundation and plan in place, recovery steps can be fluid and less painful. 

6 Step Recovery Process After Disaster Strikes

 

Step 1: Assess the problem and its impact on your business 

Take a step back and look at the overall problem and how how it has truly effected your business. Every disaster is different. Before doing anything, understand the underlying issue and how it may affect you. Have major systems been affected? Are items salvageable? No matter what your circumstances, it is important to not skip this step and truly understand the total affects of the disaster on your overall business. 

Step 2: Establish recovery goals

Now that you understand the affects of the disaster on your business, it is important to establish the recovery goals next.  Recovery is what makes a BDR solution different from a simple backup product. Plan out your road to recovery.

Step 3: Select Appropriate Recovery Types

To get to your “road to recovery”, the appropriate recovery procedure must be followed. Think about which approach will best get you to your end goal:
  • Local virtualization 
  • File restore
  • Off-site virtualization

Step 4: Verify the recovery and confirm functionality with users

Once a recovery is verified it is time to confirm that it interacts positively with users. Test network connectivity and ensure all users can access resources and applications.

Step 5: Restore the original system(s), if needed

If the original system(s) needs to be restored, decide which restoration process will work best.

Step 6: Self-assess afterwards

After it’s all said and done, take a step back and think about it:

  • How well did your team do?
  • What could you have done differently?
  • What caused the overall issues?
  • What disaster recovery goals need to be addressed for future planning?
  • How can you better protect from future disasters?

If you are ready to put together a custom disaster recovery plan for your business and need help getting started, contact us today!

We can help evaluate your disaster recovery plan, establish goals, and put in place a business continuity plan that gives you peace of mind!

Contact us!

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Topics: Managed Services, Business Continuity

What is 2FA? | Why You Should Use it

Posted by Kayla Knight on Jan 28, 2020 4:47:58 PM

2FA or MFA

Login credentials are getting a lot easier for hackers to obtain to get into your private and business data.   Read our blog post on how to create a secure password here.  However, there are ways that you can protect your business, and it starts by protecting your login credentials. 

2FA (two-factor authentication ) or MFA (multiple factor of authentication) is just another layer of protection for your accounts.  The idea behind 2FA is a second layer of protection that will notify you at the attempt of each login to your account. In order to proceed logging into the account, the user will need to have the one-time generated code.  

There are several different ways that you can use 2FA, including receiving an email or text with a one-time access code, or by use of an authentication app.

 

Setting Up 2FA

In order to setup 2FA for your account, head to the account and privacy settings.  Typically it is under password or privacy settings titled two-factor authentication or one-time password.  However, if you are having difficulty locating it, you can always reach out to the account for assistance. 

 

Password Management 

Because 2FA is not full proof, and there are several ways for hackers to get around the tool or gain access to your account, it is advised that you use a password management tool alongside 2FA.  Password management tools securely store you login credentials all in one place.  These tools offer several benefits:

  • Quick login to accounts with browser extension
  • Secure storage of password
  • Easily update passwords with a click of a button
  • Their own authenticator app

Protecting your credentials to all of your accounts is more important than ever, as cyber attacks are becoming more common and widespread.  Learn more about how to protect your small business with our Essential Cybersecurity Toolkit.  Download from the form below! 

 

 

If you are ready to put together a custom cybersecurity plan for your business and need help getting started, contact us today! We can help you identify where your security may be lacking and put together a plan for you that gives you peace of mind and leverage for growth. 

Contact us!

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Topics: Ransomware, Managed Security

How to Create a Secure Password | Why it's Important

Posted by Kayla Knight on Jan 21, 2020 4:23:44 PM

Your passwords and credentials are what you use to gain access to your valuable data and information.  They are used almost everywhere now, and with technology advancing, your credentials can easily be used against you and your business. 

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Topics: Managed Security

5 Types of Social Engineering Scams

Posted by Kayla Knight on Jan 14, 2020 5:11:05 PM

Cybersecurity has become a hot topic not only in the IT world, but across the nation, and for good reason! Cyber crimes are at an all time high and the technology they use, along with their ability to hack into your systems are more advanced than ever.  It is important to not only be educated yourself on cybersecurity, but also training your users, and keeping your business up to date on security. 

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Topics: Managed Security

Tech Talk Blog

Welcome to the Tech Talk Blog by IT Specialists, where we focus on all things technology and business.  

Follow along for more information on:

  • Growing your business through technology
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